Free and Pro Support
WordPress Support and Maintenance
Basic Support Plan
(Free Users)
Support Channels: WordPress Forum
Response Time: Within 72 hours
– Assistance with plugin installation and setup
– Help with basic configuration and usage
– Access to online documentation and knowledge base
– Limited troubleshooting for common issues
– Regular updates and bug fixes
Pro Support Plan
(Omnipress Pro Users)
Support Channels: Email support, Live Chat
Response Time: Within 48 working hours
– All features of the Basic Support Plan
– Access to beta features and regular updates
– Priority support for faster issue resolution
– Troubleshooting for more complex issues
(You will be eligible for this support plan if you have purchased any of our Omnipress Premium Plans)
Premium Support Plan
$79.99
/ month
Support Channels: Email support, Priority support ticket system, What’s App Group Access
Response Time: Within 12 hours
– All features of the Pro Support Plan
– Unlimited support tickets with top priority handling
– Customization assistance and small development tasks
– Personalized training sessions and webinars
– Regular security checks and malware scanning
– Early access to new features and plugins
– Regular performance checks and optimization tips
– Monthly site audits and performance reports
– Assistance with advanced plugin features and customization
Premium Support Plan
$5.00
/ month
Support Channels: Email support, Priority ticket system
Response Time: Within 12 hours
– Queue Priority
– CSS Adjustments
– Minor Code Adjustments
– Error Troubleshooting
– Support From Our Experts
– Fast Response
Extended Support Plan
$79.99
/ month
Support Channels: Email support, Priority support ticket system, What’s App Group Access
Response Time: Within 12 hours
– All features of the Pro Support Plan
– Unlimited support tickets with top priority handling
– Customization assistance and small development tasks
– Personalized training sessions and webinars
– Regular security checks and malware scanning
– Early access to new features and plugins
– Regular performance checks and optimization tips
– Monthly site audits and performance reports
– Assistance with advanced plugin features and customization